General Terms and Conditions

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Flat Rate Inspections

Flat rates for inspections will be presented and agreed upon prior to scheduling. These rates cover only the specific inspection and do not include corrective actions, parts, or materials. Following the completion of the inspection(s), a Rite-Way representative will contact the client to review any outstanding issues and provide an estimated cost for any necessary corrective actions. This estimate is preliminary and may not reflect the final invoice.

Corrective Action Costs

Labor, parts, shipping, and shop supplies for corrective actions are billed separately from the flat rate inspection, based on current repair station rates.

Rate Changes

Rite-Way reserves the right to adjust flat rates, labor rates, parts costs, and other repair station expenses at its sole discretion, excluding work orders already in progress. For long-term projects (i.e., those lasting several months), any rate changes will be communicated to the client and will apply from that point forward.

Research and Coordination

Rite-Way requires aircraft logbooks at the time of a scheduled inspection for review. Any necessary advance work, research, and client coordination will incur a separate charge, as noted on the work order.

Quotes and Estimates

All quotes and estimates provided by Rite-Way Aviation are provisional and are intended solely for informational purposes. They do not constitute a final invoice, binding offer, or guaranteed price for services. While Rite-Way Aviation makes every effort to ensure the accuracy of its estimates, actual costs may vary due to unforeseen conditions, additional findings, or changes in the scope of work.

Any material deviations from the original estimate will be communicated to the client in a timely manner, and no additional work will be performed without the client's prior authorization.

Labor Warranty

Rite-Way Aviation offers a 90-day performance guarantee on all labor directly related to completed work orders.   It is strongly recommended that a local post-maintenance operational check flight be conducted to verify proper function and safety.  In the event discrepancies are discovered after the aircraft has left the facility, additional charges may apply, particularly if offsite troubleshooting, repairs, or support are required.

Important Warranty Limitation:
If any maintenance, modifications, or related work is performed by a third party on systems or components associated with the work completed by Rite-Way Aviation, Rite-Way reserves the sole right to determine, at its discretion, whether the original warranty remains valid. Unauthorized third-party intervention may void the warranty in whole or in part. 

Core Exchanges

Rite-Way Aviation may offer parts on a core exchange basis, allowing clients to purchase new, overhauled, or serviceable components at a reduced cost contingent upon the return of an acceptable core unit. Core charges are not invoiced in advance but will be disclosed to the client prior to procurement.

All cores must be returned in accordance with the vendor’s return policy and within the specified time frame. Cores are subject to evaluation by the overhaul facility or vendor. In the event a core is deemed unacceptable or is rejected for any reason, the applicable core rejection fee or penalty will be invoiced to the client upon Rite-Way Aviation’s receipt of the vendor’s determination.

Sales Tax

A sales tax of 8.25% applies to all parts, shipping costs, and shop consumables. Sales tax does not apply to labor and is listed as a separate line item on the invoice.

Deposits

Deposits may be required at Rite-Way's discretion, based on the scope, estimated cost, and duration of the work order. Deposits must be made before work can commence. For long-term projects, a weekly running deposit will be billed at the completion of each week’s progress. 

Payment Due

Full payment is due upon completion of work and prior to the aircraft’s departure and the return of aircraft records. Electronic payments are preferred and can be made through the emailed electronic payment link, which accepts credit cards, debit cards, and ACH transactions. Checks sent via postal service require prior approval and are not accepted otherwise. There is no credit card fees or 

additional charges.

Late Payment Policy

A late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is less) will be assessed on any unpaid balance not received within five (5) days of the due date. Interest will accrue monthly until the outstanding balance is paid in full.

Client-Provided Parts

Clients may supply parts or components for inclusion in the work order, but each part must pass Rite-Way’s quality control inspection. Parts will be visually inspected for part and serial numbers, markings, and general condition. Documentation indicating an approved or accepted source must accompany all parts. Parts failing inspection will be red tagged with identified discrepancies and returned to the client.

Parts Removed as Unserviceable

Parts removed from the aircraft as unserviceable will be permanently manipulated and disposed of by Rite-Way unless prior arrangements have been made by the client.